Products, Services and Repairs

We supply anaesthesia monitoring equipment for veterinary professionals with an emphasis on reliable high-quality equipment, dedicated aftercare, and improved patient outcomes.

Does your monitor need servicing or repairing?

We never knowingly sell anything we cannot service, support, or repair.

If you are experiencing problems with your product, simply send us your unit for service/repair, along with a completed Return Form, or if you need advice simply give us a call on 01903 522911.

We will contact you in writing within 24 hrs of receipt to advise of any work required, costs, and request permission to go ahead.

Decontamination is necessary to protect our staff from unknown contamination and to avoid cross-contamination between products that are being serviced in our facilities. (BS EN ISO 13485:2016). Please make sure you review the decontamination declaration on the returns form before returning your product for service or repair.

Doppler stopped purring?

Diagnose My Doppler

Our online diagnostic tool to help you figure out what’s wrong.

Get your doppler ready and follow through each step, and answer accordingly.

The Lutech Care Plan

Our all-inclusive care plan for Lutech Datalys users. Say goodbye to unexpected repair bills, say hello to free loaner units, free disposables, and dedicated support year-round.

The Plan Includes:

  • Annual Service
  • Free Loaner Unit
  • 15% off Thames Medical Products
  • Free Disposables
  • Dedicated Support

Our plan helps you keep your monitor at peak performance all year round. We’ll help you avoid unexpected repair bills and ensure your practice can continue to operate and provide care to patients while we service your equipment.

Trade the one you have for the one you want

Doppler Exchange Program

We offer £50 off OR a free pack of blood pressure cuffs when you trade in an old doppler. Check below to see if your doppler is eligible.

The Capnography Field Guide

The only guide you’ll ever need to understand your Capnograph

Our comprehensive guide to using a capnograph and understanding waveforms. Learn how to use your capnograph to the full extent of it’s abilities, and become the anaesthetic expert in your practice.

Our guide is designed for theatres – it’s waterproof, greaseproof, tearproof and chemical resistant so it’s the perfect book to have next to the capnograph in your operating theatre. We’ve distilled 30 years of anaesthetic expertise into this guide – there’s no other like it.