Gold-Standard Support for
Say hello to our all-inclusive care plan for Lutech Datalys V5 and V7 users.
Everything you need, without the hassle
Interruptions to services and surgeries can take significant amounts of time and expense if your monitor has a problem.
The Lutech Care Program takes that pressure away by ensuring your monitor stays in top condition through regular servicing while our loaner service minimises downtime.
The comprehensive agreement with Thames Medical provides:
- Complete care for your monitor through annual servicing
- Loaner unit with a free pick-up and drop-off courier service
- Free disposables
- Dedicated support
All you have to do is to take our loan monitor from its cushioned carry case and place yours inside, return this to the courier, and we’ll handle the rest. You can use your annual service as a checkup, or as breakdown cover in the event of an accident during your contract.
Exclusive Member Discounts
50% Off CPD,
15% Off Everything Else.
Care plan members get special deals that aren’t available to our regular customers. Get one discounted CPD session per year, plus 15% off everything else on the store.
At the start of your contract, we will contact you to arrange a date for your annual service. You can book it in advance, or use it as emergency cover.
In addition to this we will also offer a half-price CPD session which you can schedule for any point during your 12-month contract*.
THE LUTECH CARE PLAN INCLUDES:
- One Full Service Per Year
- Full Set of Disposables (10 Large Airway Adapters, 10 Small Airway Adapters, Blood Pressure Cuffs)
- Collect and Deliver Courier Service
- Free Eco Recycling**
- Loaner Unit
- 50% off One CPD session* which can be claimed at any point throughout your contract.
- 15% off all other products and services from Thames Medical.
* This is an optional extra, and you won’t have to make the decision right away – you can claim your half-price session at any point throughout the contract. CPD sessions cost £325 at discounted rate.
** W.E.E.E. Approved. If your monitor breaks down and cannot be repaired, we pay £60.00 to ensure that the monitor parts are recycled.
Value For Money,
Fewer Unexpected Bills.
The same services provided on a pay-per-service basis iS on average £900 per annum. Our care plan saves you £264 with the added benefit that you won’t have an unexpected bill, as you can use your annual service as breakdown cover.
Let's make a difference together
Our primary concern as a business is ensuring that what we offer actively benefits our customers whislt making what we do sustainable.
We’re a community of dedicated professionals and we want to offer services that benefit everyone, while looking after environmental concerns.
The Lutech Care Plan provides insurance against unexpected breakdowns. Use your annual service as breakdown cover and never pay for an unexpected bill again. If unused by the end of the contract, we’ll perform a full service, recalibration and full internal clean so the monitor remains in top condition.
The plan can be paid monthly or annually, whichever suits you best. You’ll also get 15% off store-wide for as long as you remain a member.
Our Lutech Care Plan ensures that your equipment stays at peak performance. Improved accuracy, reliability and safety for your patients. The plan provides loaner units while your monitor is being serviced, preventing any gaps in service for your practice.
Keeping your monitor in good condition prevents catastrophic failure and keeps extra plastic out of landfill. Our courier service uses carbon-neutral shipping wherever possible, reducing your environmental impact during services.
Lutech monitors allows you to switch to low-flow anaesthsia, reducing GA gases and your costs.
WHY THAMES MEDICAL?
Because We Care.
We always do what’s best for our customers.
We’ll never upsell you on something you don’t need, We’ll never sell you kit that we wouldn’t buy ourselves, and We’ll never charge more than fair price.
We’ll help you make the most of your kit so that you can focus on your patients. We’re proud of the service we offer and love to help vets excel at their work.
As an independent business that has worked alongside veterinary professionals for over 25 years, we know that using anaesthetic equipment can be expensive.
The initial purchase can be huge and with repairs, disposables, batteries – it can become overwhelming. We have simplified our costs to suit any practice budget and reduce the arrival of unexpected repair bills.
We also offer a part-exchange service which can help you reduce costs further. For further information, check out our exchange policy as we even accept some of our competitor’s products.
NO-FUSS MAINTENANCE AND SERVICE
We know that you’re busy, and that your time is valuable.
Nobody wants to be doing those annoying tasks like remembering to book an annual service for the practice equipment – especially when you have so many patients who need your utmost attention. We automate your regular services, leaving you more time to focus on the important things.
WE’LL HELP YOU MAKE A DIFFERENCE
Sustainability and recycling are key to protecting the planet and reducing climate change. As a manufacturer of veterinary monitoring equipment we are uniquely placed to help our community do something to help.
If enough members of our CAT community stand forwards we can afford to make things happen and make a difference. Over the last 22 years we have built a community of over 6,500 CAT+ Doppler users and we believe we can start to make a difference. Often we can recycle, re-use or even re-purpose the parts of the equipment we produce.