Description
Our aim is to make servicing easy and hassle-free for our clients. We have designed the process to reduce surgery downtime by ensuring you have a like-for-like loaner unit while we fix your kit. During your service, we supply a free loaner unit, which will be shipped to you using a collect and deliver courier service. Upon receipt of the loaner unit, simply hand your monitor to the courier, and they will deliver it to us for servicing. The process is the same on the return of the unit – a courier will bring your monitor back and collect the loaner unit at the same time. We also supply a full annual supply of disposables when we return your unit so that you are covered until the next service is due.
We’ll contact you shortly after your purchase of the product to arrange service dates and complete your onboarding.
We’re passionate about environmental stewardship, so we use carbon-neutral shipping wherever possible. We also include free WEEE-approved eco-recycling, so if any components need recycling, we pay the bill to make sure it is recycled properly and in a way that will reduce your environmental impact.
Sign up with us, and we’ll also offer you one 50% off CPD session and 15% off everything else on the Thames Medical website (including servicing on your other equipment!)
THE LUTECH CARE PLAN INCLUDES:
- One Full Service Per Year
- Full Set of Disposables (10 Large Airway Adapters, 10 Small Airway Adapters, Blood Pressure Cuffs)
- Collect and Deliver Courier Service
- Free Eco Recycling
- Loaner Unit